Consultant / Sr. Consultant – Adobe Campaign

Job Description

What’s this role about?

The Consultant / Senior Consultant – Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to liaise with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultant’s main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer.

The Senior Technical Consultant will enable client success by providing innovative solutions leveraging Adobe’s Digital Marketing Suite of products. The consultant will develop coding best practices and solutions that integrate with the client’s current online infrastructure including mobile and any third party advertising efforts. The role includes utilizing and developing best practices for integrating Digital Marketing Products with existing websites, providing support and training to other marketing specialists as needed, mentoring new Development Consultants, maintaining documentation of solutions and integrations,

continuing education on new technologies and platforms that provide benefit to the Digital

Marketing Suite and the implementations and delivering top notch solutions to clients.

Here’s how you’ll contribute:

You’ll do this by:

Provide Implementation consultancy, Customer Assistance and post-implementation

support to Adobe Campaign clients in their deployment and use of Adobe Campaign

solution. Specifically (but not limited to):

o Work with Clients to assess requirements

o Configure & Design Adobe Campaign to meet customer business needs by

understanding their database architecture and setting-up ETL and data-flows

o Configure the Adobe Campaign solution to customers’ requirement including

Campaigns set-ups, building web pages using Scripting

o Develop customer specific solutions where necessary and document them

o Proactive problem diagnosis, troubleshooting and resolution

• Create Implementation plans for new and existing clients
• Knowledge transfer/Training to customers on solution implemented
• Product Installations, Upgrades and Configuration activities
• Reporting on project delivery to Project Management and Manage projects on your own

in smaller projects which don’t have dedicated Project Managers

• Build great working relationship with Onshore Consulting team, Learn and Adopt bestpractices

from such teams globally

• Work closely with the Quality Assurance team to ensure professional delivery of technical

implementations

• Act as a Development lead point of contact with Digital Marketing Consultants
• Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement

and Integration solutions to strategic clients

• Work with Digital Marketing Consultants to make recommendations in regards to Digital

Marketing Suite technical implementations

• Support additional team members by mentoring and teaching
• Work closely with the Quality Assurance team to ensure professional delivery of Business

Consulting Service to your clients

Core Skills:

Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)

• Programming experience (Javascript / Java / VB / C# / PHP)
• Knowledge on Web Technologies like HTML, CSS would be a plus
• Good communication skills to ensure effective customer interactions, communications,

and documentation

• Self-starter – Organized and highly motivated
• Fast learner, ability to learn new technologies/languages
• Knowledge of HTML DOM manipulation and page load events a plus
• Project Management skills a plus
• Ability to develop creative solutions to problems
• Able to multi-task in a dynamic environment
• Able to work independently with minimal supervision
• Experience leading team members will be a plus

Desired Skills:

How we’d like you to lead:

Advantage Zensar

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

• Putting people first
• Client-centricity
• Collaboration

Grow. Own. Achieve. Learn. with Zensar

Job Info

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